4. Categories

      Key Topics: Applications, Business Models, IP Telephony, Marketing, Mobility, Unified communications

  6. Quotes

    1. “ Our research has shown that consumers are increasingly frustrated with service providers that do not offer a personalized customer service experience that includes a variety of channels and a direct understanding of their problem or need. ”
      In SpeechCycle Awarded U.S. Patent for Speech Solution

  1. Sheryl Kingstone

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    1-15 of 50 // 1 2 3 4 »

    1. Mentioned In 50 Articles

    2. SpeechCycle Awarded U.S. Patent for Speech Solution

      Explore Interactive Voice Response (IVR) (Feb 7 2012) Marketing

      SpeechCycle Awarded U.S. Patent for Speech Solution ...ence that includes a variety of channels and a direct understanding of their problem or need," said Sheryl Kingstone, director of research at Yankee Group (News - Alert). "As we move into 2012, service providers that... (Read Full Article)

      Mentions:   Interactive Voice Response   Sheryl Kingstone   Anuradha Shukla

    3. Carrier IQ aside, the public may want their phones tracked

      Explore GigaOM (Dec 10 2011) Business Models , Marketing , Mobility

      Carrier IQ aside, the public may want their phones tracked ...have access to the very information that Carrier IQ is selling them. Yankee Group research director Sheryl Kingstone concluded that Carrier IQ and its partners did a horrible job when it came to the public im... (Read Full Article)

      Mentions:   Google   HTC   Eric Schmidt

    4. Bundles Only Work When People Want the Products

      Explore Thoughts on Carrier Evolution (Oct 15 2011) Marketing

      ... primarily because they don’t think it offers enough value for the money, says Yankee Group analyst Sheryl Kingstone. And that's the key issue: video subscriptions keep getting more expensive, and consumers arguab... (Read Full Article)

      Mentions:   Sheryl Kingstone

    5. Dish Can't Match Netflix

      Explore Light Reading (May 2 2011) Marketing

      ...or VLAN Sub-Interface Offloading - by Huawei 1/31/2011 The Need for Speed Drives CSP Analytics - by Sheryl Kingstone of Yankee Group 1/26/2011 ALL WHITE PAPERS Embracing the Internet Era of TV: Leveraging IP-based an... (Read Full Article)

      Mentions:   Blockbuster   Jeff Baumgartner   Exfo

    6. Verizon Speeds Up LTE Expansion

      Explore Light Reading (Apr 21 2011) IP Telephony , Marketing

      ...or VLAN Sub-Interface Offloading - by Huawei 1/31/2011 The Need for Speed Drives CSP Analytics - by Sheryl Kingstone of Yankee Group 1/26/2011 ALL WHITE PAPERS Embracing the Internet Era of TV: Leveraging IP-based an... (Read Full Article)

      Mentions:   IMS   Vodafone   Exfo

    7. Dish May Have to Disable Millions of DVRs

      Explore Light Reading (Apr 20 2011) IP Telephony

      ...or VLAN Sub-Interface Offloading - by Huawei 1/31/2011 The Need for Speed Drives CSP Analytics - by Sheryl Kingstone of Yankee Group 1/26/2011 ALL WHITE PAPERS Embracing the Internet Era of TV: Leveraging IP-based an... (Read Full Article)

      Mentions:   Jeff Baumgartner   IMS   Vodafone

    8. AT&T's Lte Plans Provide Clue to iPhone 5 Launch

      Explore Light Reading (Apr 20 2011) IP Telephony

      ...or VLAN Sub-Interface Offloading - by Huawei 1/31/2011 The Need for Speed Drives CSP Analytics - by Sheryl Kingstone of Yankee Group 1/26/2011 ALL WHITE PAPERS Embracing the Internet Era of TV: Leveraging IP-based an... (Read Full Article)

      Mentions:   IMS   Vodafone   CableLabs

    9. AT&T's iPhone Growth Continues

      Explore Light Reading (Apr 20 2011) IP Telephony , Marketing

      ...or VLAN Sub-Interface Offloading - by Huawei 1/31/2011 The Need for Speed Drives CSP Analytics - by Sheryl Kingstone of Yankee Group 1/26/2011 ALL WHITE PAPERS Embracing the Internet Era of TV: Leveraging IP-based an... (Read Full Article)

      Mentions:   IMS   Vodafone   CableLabs

    10. Clearwire's Old CIO Becomes Cox's New CTO

      Explore Light Reading (Apr 15 2011) IP Telephony , Marketing

      ...or VLAN Sub-Interface Offloading - by Huawei 1/31/2011 The Need for Speed Drives CSP Analytics - by Sheryl Kingstone of Yankee Group 1/26/2011 ALL WHITE PAPERS Embracing the Internet Era of TV: Leveraging IP-based an... (Read Full Article)

      Mentions:   Jeff Baumgartner   IMS   Vodafone

    11. Comcast Pushes 105-Meg to 40M Homes

      Explore Light Reading (Apr 14 2011) IP Telephony , Marketing

      ...or VLAN Sub-Interface Offloading - by Huawei 1/31/2011 The Need for Speed Drives CSP Analytics - by Sheryl Kingstone of Yankee Group 1/26/2011 ALL WHITE PAPERS Embracing the Internet Era of TV: Leveraging IP-based an... (Read Full Article)

      Mentions:   Jeff Baumgartner   IMS   Vodafone

    12. Are Google Apps a Source of Rural Gold?

      Explore Light Reading (Apr 14 2011) IP Telephony , Marketing

      ...or VLAN Sub-Interface Offloading - by Huawei 1/31/2011 The Need for Speed Drives CSP Analytics - by Sheryl Kingstone of Yankee Group 1/26/2011 ALL WHITE PAPERS Embracing the Internet Era of TV: Leveraging IP-based an... (Read Full Article)

      Mentions:   IMS   Vodafone   CableLabs

    13. Rural Cable & Usf Reform

      Explore Light Reading (Apr 13 2011) IP Telephony

      Rural Cable & Usf Reform ...or VLAN Sub-Interface Offloading - by Huawei 1/31/2011 The Need for Speed Drives CSP Analytics - by Sheryl Kingstone of Yankee Group 1/26/2011 ALL WHITE PAPERS Embracing the Internet Era of TV: Leveraging IP-based an... (Read Full Article)

      Mentions:   IMS   Vodafone   CableLabs

    14. Report: LightSquared Mulling IPO

      Explore Light Reading (Apr 13 2011) IP Telephony

      ...or VLAN Sub-Interface Offloading - by Huawei 1/31/2011 The Need for Speed Drives CSP Analytics - by Sheryl Kingstone of Yankee Group 1/26/2011 ALL WHITE PAPERS Embracing the Internet Era of TV: Leveraging IP-based an... (Read Full Article)

      Mentions:   IMS   Vodafone   CableLabs

    15. AT&T Woos T-Mobile's Pre-Paid Customers

      Explore Light Reading (Apr 12 2011) IP Telephony , Marketing

      AT&T Woos T-Mobile's Pre-Paid Customers ...or VLAN Sub-Interface Offloading - by Huawei 1/31/2011 The Need for Speed Drives CSP Analytics - by Sheryl Kingstone of Yankee Group 1/26/2011 ALL WHITE PAPERS Embracing the Internet Era of TV: Leveraging IP-based an... (Read Full Article)

      Mentions:   IMS   Vodafone   CableLabs

    16. Will Cable Buy What Verizon DMS Is Selling?

      Explore Light Reading (Apr 11 2011) IP Telephony

      ...or VLAN Sub-Interface Offloading - by Huawei 1/31/2011 The Need for Speed Drives CSP Analytics - by Sheryl Kingstone of Yankee Group 1/26/2011 ALL WHITE PAPERS Embracing the Internet Era of TV: Leveraging IP-based an... (Read Full Article)

      Mentions:   Time Warner Cable Inc.   Jeff Baumgartner   IMS

    17. 1-15 of 50 // 1 2 3 4 »