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      Key Topics: Applications, Business Models, IP Telephony, Marketing, Mobility, Unified communications

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  1. Presence: Challenges in Realizing the Promise

    No Jitter (Mar 3 2010) Applications

    1. Presence has been described as "the dial tone of unified communications." That characterization reflects the key role that presence capabilities play in enabling new UC modalities by helping to convey information about whether and how people are available for interaction. But there are some significant limitations both in how users conceive of presence capabilities, and in how today's offerings support the functionality that will be required in the future. (Read Full Article)

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