4. Categories

      Key Topics: Applications, Business Models, IP Telephony, Marketing, Mobility, Unified communications

  5. Quotes

    1. “ One in five survey respondents reported receiving an unexpectedly high bill in the previous year, often for exceeding the plan's voice, text, or data limits, an experience called ”
    2. “ Back in October, when it was compiling this data from its research, the magazine noted in a blog post that its figures are ”
    3. “ I can tell you that it's a very, very small percentage. ”
      By Nancy Stark
    4. “ It's a very, very, very low percentage, alerts and cut-offs could be difficult for an industry that collects huge amounts of data but doesn't actually crunch the numbers as they're generated. As for the carrier protestations that they have a huge array of tools available to users, FCC Chairman Genachowski makes a simple retort: ”
      By Mark Siegel

  6. Topics Mentioned


  7. Authors


  1. Bill shock? Consumers choose it, says Big Wireless

    Ars Technica (Jan 11 2011)

    1. Bill shock? Consumers choose it, says Big Wireless The wireless industry loves Consumer Reports so much that it wishes the FCC would tell everyone in America about the good work being done by that publication. Forget about regulating "bill shock" from wireless carriers; instead, just point people to "Consumer Reports, which is generally available at no cost in public libraries." The magazine will help people figure out the many (nonstandard) tools the carriers have adopted to help people monitor their bills, which the ... (Read Full Article)

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