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An Industry in Transformation
pindropsoup.com (Oct 25 2010)
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Unified Communications is a clever name for telecom in transformation. Everything is changing and everyone is confused (though not everyone will admit it). In the days of yore, telecom was pretty stable. It is far more than just the technology that is shifting. The rules, roles, and vocabulary are changing as well. That’s why I have three sets of business cards. Ten years ago, anyone in telecom could easily define terms such as carrier ...
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